Sailtel provides industrial Ethernet, PoE and fiber optic networking products for professional and business customers. Our team can assist with product selection, compatibility questions, quotes and after-sales enquiries.

Customer Service and Technical Enquiries

Email: support@sailtel.com

For product-related enquiries, please include the item or model number (for example, IPE95e), your intended network application and your delivery country.

Order and Return Support

For order changes, returns, warranty or delivery questions, email our support team with your order reference. Please contact us for return authorization before shipping products back.

Shop Sailtel Products · Shipping & Returns Policy

Company Information

Sailtel is a networking equipment brand operated by kangsien Limited, a company registered in Hong Kong.

Legal Business Name: kangsien Limited

Registered Address:
Flat 917B, 9/F, Tower A, New Mandarin Plaza
No. 14 Science Museum Road
Tsim Sha Tsui, Yau Tsim Mong
Kowloon, Hong Kong

Customer Support: support@sailtel.com